Service Designers steal a lot of tools and methods from other fields but they have also a few of their own.
🤔 Where can I find Service Design tools and methods?
🤔▶️ What is an affinity map and how to use it?
🤔 ▶️ How can I describe or map my ideal customer?
🤔 ▶️ Which research methods should I use and when?
🤔 ▶️ How can I map what I know and don't know before starting a project?
🤔 ▶️ How can I make my SWOT analysis actionable?
🤔 What modules do you use to rate customer satisfaction in an online business?
🤔 ▶️ I'm overwhelmed by the amount of tools, which ones should I really use?
🤔 ▶️ When should I use a stakeholder map or ecosystem map?
🤔 What are examples of advanced Service Design tools?
🤔 Can a Design Sprint work for any problem?
🤔 ▶️ What's a good framework to differentiate the different roles of stakeholders in a project?