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🤔 ▶️ How many Principles can you extract from one story?
🤔 ▶️ How many Principles can you extract from one story?
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over a year ago

My two cents: many!

One service experience can inspire many Service Design Principles.

A bit like a tree where the experience would be the trunk and each learning you make is each leaf from the tree.

I finished a Service Design Principle co-creation call with my good mate Loris Olivier. He shared with me one service experience he's been through, and from that single story, we could extract 4 principles that could be interesting to explore in more depth.

Not bad for a 45 minutes phone call.

So if you think: "I'm not experiencing enough different things to create my own library of Service Design Principles" take this as a hint that your life is already rich enough for you to learn a lot from it.

No need to travel to many countries and pay for expensive experiences. Just normal life can already inspire a lot.

A community question

This question was part of the third Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.

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