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🤔 ▶️ Should you co-create service design principles?
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over a year ago

The full question

“Should Service Design principles be co-created? Who should be involved in setting them up?”

Summary of the video

  • Co-creation of service design principles depends on the context and whether you're a solo entrepreneur or part of a team or organization.

  • If you're a solo entrepreneur, co-creation is not necessary, but if you're part of a team or organization, involving others in the process is recommended.

  • Co-creation helps engage the team and ensures that the principles are important to everyone.

Video transcript

This transcript was generated using Descript. So it might contain some creative mistakes.

Should be co created? Who should be involved in them up? Very good question. And here again, in trail mode, a few answers that I have for you. It depends. If you are a solo entrepreneur, if you are running a service as your own in solo, It can be quite useful to co create them, but it's not a must.

Because you're running the service, you're running your tiny little organization alone, so you're already enough to make these principles happen. But if you're part of a company, and if you're part of a team, then the answer is a bit different. Then you definitely should involve people in the co creation of your, the service design principles you'll follow for your service product or organization.

Because it's a good way to engage the team, and it's also a good way to, be sure that the principles you think are important are really important for everyone. Again, as always, you will see, it depends, but solo entrepreneurs, not absolutely needed. There is benefits for people who are working in organization, big organizations and definitely do it.

A community question

This question was asked by a community member for the second Service Design webinar. You can rewatch the full webinar for free with all the show notes and slides.

✨ Made with assistance of AI.

The transcript of the video was made using Descript, and the summary was made by using Notion.ai and the automated transcript with the prompt: "Make a summary with bullet points"

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