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🤔 ▶️ What is the link or relation between Storytelling and Service Design?
🤔 ▶️ What is the link or relation between Storytelling and Service Design?
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over a year ago

This clip is part of a one-hour-long webinar on how service designers can use storytelling in their work with Romain Pittet. You can watch the full webinar here.

In summary

Every product and service is a response to a problem and, therefore a story in itself. It's important to tell the story in a human way that explains the problem, solution, and why it's important to the audience.

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