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πŸ“– Transformational Change
πŸ“– Transformational Change
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over a week ago

Definition from Change Activation

β€œChange which is not merely an extension of, improvement or modification of the current state of an organization, but one which involves a complete and fundamental change to the organization, involving changes to processes and systems, people, structure and/or culture.”


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