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πŸ“– Key Performance Indicator (KPI)
πŸ“– Key Performance Indicator (KPI)
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over a week ago

Definition from Wikipedia

β€œA performance indicator or key performance indicator is a type of performance measurement. KPIs evaluate the success of an organization or of a particular activity in which it engages”


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