Definition from Usability First
βAny factor that might serve as an alternative (and generally undesirable) explanation for a result seen in a study, such as non-randomized samples, practice and history effects, and any arbitrary differences between things that are being compared.β
Going further
I've curated 400+ definitions just like this one in a tiny dictionary. In this glossary you can easily access, search and understand 400+ terms that service designers and other innovators use.