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🤔 What are good tools to create a service blueprint?
🤔 What are good tools to create a service blueprint?
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over a year ago

My two cents

  1. Specialized tools: These tools are specifically designed to build journey maps or service blueprints. Notable mentions are Smaply, TheyDo Custellence

  2. Whiteboard and sticky note tools: Regular paper sticky notes, Miro, Mural, etc.

  3. Hijacked kanban tools: These tools are not at all built for making a service blueprint but they are pretty good nevertheless: Notion, Trello


My personal favourites are Notion to build very structured service blueprints and Miro, when I want to create service blueprints that are visually rich and appealing.

Service Blueprint resources

You can find all the Service Blueprint resources I've created here. This includes courses, templates and a library of external links and resources.

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