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๐Ÿค” What's the most common problem service design addresses?
๐Ÿค” What's the most common problem service design addresses?
Daniele Catalanotto avatar
Written by Daniele Catalanotto
Updated over 2 months ago

Iโ€™m not sure whatโ€™s the most common problem that Service Design addresses but I can share a few common problems or challenges that Service Design is pretty good at addressing or solving:

  • Experience: Improving the customer experience where it sucks.

  • Processes: Improving processes where they are slow, inefficient or too complex.

  • Finances: Reducing costs or improving revenue.

  • Disagreement: bringing different teams and silos together and uniting them.

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